A comprehensive study of employee performance management:
best practices in performance management processes and detailed analysis of performance management systems.

This research will educate you about the market, help you select a performance management system and provide valuable guidance on development of your performance and talent management strategy.

Listen to Josh Bersin's Overview.

Research Background: 

This report is the results of more than a year of industry research, including four major industry studies:  a study of 550 North American HR managers studying their current processes, needs, buying plans, and experiences;  a study of 125 HR managers who implemented performance management systems which describes their implementation experiences, costs, and best-practices;  a series of 45 individual interviews with corporations who have implemented and evolved their performance management solutions;  detailed interviews with 21 different performance management systems vendors.

This comprehensive study includes

I.  A comprehensive review of the State of Performance Management today:

• Defining and reviewing the 7 elements of performance management and the level of adoption of each;
• A four-stage maturity model describing how organizations evolve their performance management strategy;
• A review of corporate Talent Management, describing the process and where talent management fits into corporate HR;
• Best practices in competency management and the various approaches organizations use to assess competencies;
• The typical annual performance management process and how the seven steps fit into that process;
• A detailed analysis of the state of adoption of these processes across small, medium, and large organizations.

II.  A detailed review and analysis of the market for Performance Management Systems:

• The size of the market today and growth rates by market segment;
• Adoption rate, market potential, and the nature of customer adoption;
• Detailed analysis of the 20 top vendors in the market, including vendor profiles, sample screen shots, and market penetration;
• MarketMaps® of the market that show vendor Scalability vs. Market Experience, Growth Rate vs. Scalability, Vendor Core Focus Areas, and Learning vs. Performance Management Functionality;
• Best practices and trends in the integration of performance management systems with learning management, HRIS, compensation, and recruiting systems.
• Vendors reviewed include Authoria, CornerstoneOnDemand, Exxceed (acquired by Workstream), Halogen, IPS, Kenexa, KnowledgePlanet, Learn.com, Mindsolve, Oracle, Perfomix, Plateau, Vurv (formerly Recruitmax), Saba, SAP, Softscape, SumTotal Systems, Successfactors, TEDS, Workscape, and Workstream.

III.  Benchmarks and best practices in Systems Implementation, including:

• Time to adoption and time to implement;
• Deployment challenges;
• Training approaches and best practices;
• Executive sponsorship and governance;
• Implementation costs;
• Biggest challenges to success;
• Overall satisfaction with systems.

IV.  Detailed Case Studies to help buyers understand approaches and business drivers:

• Brown-Forman, CapGemini, Cathay Pacific, Co-operative Bank, Colgate-Palmolive, General Dynamics Canada, LandAmerica, SAP, SCI, and Seagate.
• Dozens of other case studies and examples are referenced throughout the study.

IV.  Glossary and Screen Shots of sample applications:

• The report includes a complete glossary and screen shots of sample applications to help buyers understand the features and benefits of these systems.  Screen shots review management interfaces, task management, goal setting, initiatives, alignment, competency analysis and assessment, performance reviews, 360 assessments, succession planning, development plans, learning management, compensation planning, analytics and reporting.

Why you should read this study:

This report is an indispensable study for corporate HR managers, L&D managers, and IT managers who are embarking on a talent management or performance management initiatives. It is designed to help buyers understand the systems market; it is designed for seasoned professionals to understand trends and best practices;  and it helps vendors and consultants understand the dynamics of this fast-growing market. 

This study also includes a special section on Talent Management, describing the demographic and business drivers for this major new HR initiative.  If you are embarking on an enterprise talent management program, this report will give you the background and perspective to plan and implement your strategy.

Click Here to Download Table of Contents.

Purchase and Usage Guidelines:

You will receive a single-user, color printed version of the report, as described in our terms of use.  You are not entitled to make copies or distribute charts or tables from the report. You will receive the color, bound, printed version of the report within 4 business days of ordering.

If you are interested in rights to multiple copies or would like to purchase an electronic copy of this report, please review our research membership program. Vendors and consultants may not quote statistics or market share data from this report without permission from Bersin & Associates.

High Impact Performance Management $1,295.00